Stories, Thoughts, and a Few Confessions from a Hospitality Rebel.
"Hospitality is a strange kind of rebellion. You give everything—and somehow become yourself in the process."
In I've Got a Guy, Michael Albanese offers a hilarious, heartfelt, and sharply observant memoir about what it truly means to serve. From navigating post-9/11 hotel chaos to pulling off billionaire requests that defy logic, these stories and insights from the front lines of hospitality are as outrageous as they are deeply human.
This isn't just a book for hospitality insiders. It's for anyone who's ever stayed at a hotel, led a team, worked a thankless shift, or wondered if their work could mean something more.
A Few Confessions...
The $5,000 Sandwich
The Day I Choked a Hotel Guest
The Day I Got Fired over Goat Cheese
Billionaires and Babies: The Uncanny Similarities
The $10,000 Tip That Changed Someone's Life
"The Customer Is Always Right"... Is Wrong